Terms

Payment

For all bookings we require credit/debit card details where 50% of the total booking fee will be charged to secure your booking. If booking via telephone or email direct with us we will send you an email confirming the booking. The balance is due on departure.

Arrival & Departure

Your accommodation is available to you from 4pm on the day of arrival, unless otherwise arranged. Please be ready to leave your accommodation by 11.00am on the day of departure, unless otherwise arranged.

Cancellation policy

Please note any booking cancelled 7 days prior to arrival will receive a full refund. Any booking cancelled within 7 days of arrival will be charged at the full cost of your stay.

Damages

You are responsible and liable for any breakages or damages which you or any member of your party cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we reserve the right to make a charge to the guest’s credit/ debit card, or we may send you an invoice, for repair or making good if the damage or breakage is significant. We may make an additional charge if you did not report this.

Children

Unfortunately as we are a small Bed and Breakfast we do not allow children under the age of 10 years old. We do allow children and babies in the holiday cottage where a stair gate is provided as well as a small cot.

Pets
Please note that pets are only allowed by prior arrangement at the self catering Plas Gwyn Cottage only and at an extra cost but they are not allowed at the B&B.

Liability

We do not accept liability for damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.